Terms of Use

These Terms of Use (“Terms”) are a binding agreement between you and clusy.io AI Inc. (“clusy.io,” “we,” or “us”) governing your access to the clusy.io website, waitlist, pilot programs, and related communications (collectively, the “Services”). By accessing or using any part of the Services you confirm that you are at least 18 years old, authorized to act on behalf of your organization, and that you accept these Terms.

If you are entering into these Terms on behalf of a company, you represent that you have authority to bind that company to this agreement. If you do not agree, do not use the Services.

You agree to provide accurate, current information when you join the waitlist, schedule a walkthrough, or gain pilot credentials. You are responsible for maintaining the confidentiality of any credentials we issue and for all activity conducted using those credentials. Notify us immediately if you suspect unauthorized access or a security incident.

By submitting contact details, you consent to receive operational, security, and marketing communications. You may opt out of marketing emails at any time using the provided controls.

Access to clusy.io orchestration features is currently limited to invite-only beta or pilot programs. Beta features are provided “as is” for evaluation purposes only and may be modified, suspended, or discontinued at any time without notice. You agree not to rely on beta functionality for production workloads unless we sign a separate agreement.

You may be required to accept supplemental terms, NDAs, or data processing agreements before we grant pilot access.

You may not, and agree not to allow others to:

• Use the Services in violation of any applicable law, contract, or export control.
• Probe, scan, or test the vulnerability of our systems without written permission.
• Attempt to bypass security controls, guardrails, or usage limits.
• Upload malicious code, infringing content, or data you are not authorized to share.
• Misrepresent your affiliation with clusy.io or use the Services to build a competing orchestration or governance product.
• Resell, lease, or provide unauthorized third-party access to pilot credentials.

We may impose or adjust limits on API calls, workloads, storage, or concurrency to maintain platform stability. clusy.io reserves the right to change or discontinue any feature, offering, or specification at its discretion. If we make a material change, we will provide notice via email or product updates.

clusy.io and its licensors own all rights, title, and interest in the Services, including all software, workflows, documentation, and branding. No rights are granted to you other than the limited license described in these Terms. You retain ownership of the content you submit, but grant us a limited license to use that content solely to provide and secure the Services.

If you provide suggestions, comments, or other feedback, you grant clusy.io a perpetual, irrevocable, royalty-free license to use that feedback for any purpose without restriction or obligation to you.

You may receive non-public information about our architecture, guardrails, or roadmap. You agree to protect that information using at least the same care you use for your own confidential data and to only use it for evaluating or integrating our Services. These confidentiality obligations survive termination of your access.

Our collection and use of personal information are described in our Privacy Policy. By using the Services, you consent to those practices. If the Services require us to process data on your behalf, we will enter into appropriate data protection terms upon request.

The Services may link to or integrate with third-party providers. Those providers are not controlled by clusy.io, and we are not responsible for their content, security, or practices. Your use of third-party services is governed by their terms, not ours.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” CLUSY.IO DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, OR ERROR-FREE.

TO THE FULLEST EXTENT PERMITTED BY LAW, CLUSY.IO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR ANY LOSS OF PROFITS OR DATA, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS IN ANY 12-MONTH PERIOD WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100) OR THE AMOUNT YOU PAID US FOR THE SERVICES IN THAT PERIOD, WHICHEVER IS GREATER.

You agree to defend, indemnify, and hold harmless clusy.io from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the Services or violation of these Terms.

We may suspend or terminate your access at any time for any reason, including if we suspect misuse or security risk. You may stop using the Services at any time. Sections that by their nature should survive termination (including confidentiality, IP, disclaimers, limitations of liability, and indemnities) will continue in effect.

These Terms are governed by the laws of the State of Delaware, excluding its conflict-of-law rules. The exclusive jurisdiction for any dispute arising out of or relating to the Services will be state or federal courts located in San Francisco County, California, and you consent to their personal jurisdiction.

We may update these Terms from time to time. If we make material changes, we will notify you via email or by posting a notice on the site. The “Last updated” date reflects the latest revision. Your continued use of the Services after the changes take effect indicates acceptance.

Questions about these Terms can be sent to legal@clusy.io. We typically respond within one business day for urgent legal matters.